- Population Data Management
- Develop and maintain robust systems for the collection of accurate and comprehensive population data.
- Analyse population data to identify trends, patterns, and prepare and disseminate analytical reports and visualizations that communicate findings to relevant stakeholders.
- Regularly update
UNHCRs operational data portal and ensures that there is harmony in the population data reported in all internal and external products. - Oversees the compilation and submission of population data for the
UNHCR annual and midyear statistical reporting. - Participate in interagency fora and platforms on population data.
- Assessment Coordination
- Develop and oversee the implementation of data collection tools and methodologies, including for protection monitoring, that capture relevant information to provide the evidence base for decision making, planning assistance and service delivery.
- Continuous review of data collection tools in collaboration with a multifunctional team to ensure relevance in capturing necessary information to meet
UNHCRs information needs. - Design and implement sampling strategy that accurately represents the community dynamics, and other AGD considerations.
- Train field staff and data collectors on data collection tools, ethical considerations, survey techniques, and oversee the data collection process, ensuring consistency, accuracy and data protection standards are adhered to.
- Programme Monitoring
- To support sectors with the data needed to conduct comprehensive needs analysis to identify community needs, gaps, and priorities that will inform programme interventions.
- Work with program team, external relations, and business units to ensure that reporting requirements are met and that there is alignment on the indicators being reported.
- Set up and maintain programme monitoring systems including ActivityInfo to meet reporting needs, including setting up databases, forms, and indicators.
- Train staff, field data focal points and partners on how to effectively use programme monitoring systems, including data entry, report generation, and understanding indicators.
- Extracting insights and generating reports from data collected in ActivityInfo including
UNHCR 3W map, static and dynamic dashboards. - Data analysis and visualization
- Conduct thorough data analysis to uncover trends, patterns, and insights within the data.
- Apply statistical methods and analytical models to support decision-making processes.
- Develop dashboards, reports, and presentations that summarize analysis findings for both technical and non-technical stakeholders.
- Design and create clear, accurate, and engaging data visualizations that convey complex information in an intuitive format.
- S/he must have proven experience in data management, analysis, and visualization, with attention to detail and accuracy and knowledge of data quality assurance and protection standards.
- In addition, s/he should have expertise in population data management, case management, programme monitoring, and assessment coordination. Develop and maintain robust systems for collecting accurate and comprehensive population data.
- They should also be familiar with content management systems such as
UNHCR's operational data portal to disseminate data and monitor web analytics. Over and above this, the candidate must possess strong writing and presentation skills. - The incumbent must demonstrate good management and coordination skills - effectively supervising and training teams (staff/partners) and collaborating with multiple stakeholders, including clusters, UN agencies, partners (L/INGOs), government, and donors to achieve a common
UNHCR objective. - Advanced knowledge of Power BI, Excel, ArcGIS/QGIS for mapping, Adobe Illustrator, or any other graphic design tool to create infographics/dashboards is necessary.
- Knowledge of R, Python programming, or any other statistical tool such as STATA would be desirable.
- Experience using data collection tools such as Kobo/ODK and ActivityInfo.
- Participate in the data and information management team and activities.
- Contribute to the design and implement data strategies and systems.
- Assist the data team and others communicate the status, value, and importance of data.
- Support the collection, storage, management and protection of data.
- Support consolidation of data systems, including the interoperability of operational data and systems.
- Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
- Support the coordination with HQ, external and regional partners on data and information management efforts
- Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
- Support data security, data protection and responsible datasharing.
- Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
- Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
- Provide technical and training support to operations.
- Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
- Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
- Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
- Review and assess country or regionspecific data systems and needs; provide recommendations to regional bureau.
- Help consolidate data and information for country, regional and global analysis.
- Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
- Support analysis for comparative country, regional and global analysis, including political and socioeconomic trends.
- Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
- Support crosscountry assessment and situational analysis, such as in regional RRP situation or COP.
- Support the analysis of trends concerning changes at the outcome and impact levels.
- Develop information management products such as indicators, templates, maps and dashboards.
- Help ensure data is curated and stored in data registries and libraries in accordance with standards.
- Undertake geospatial and statistical analysis.
- Provide population movement tracking systems and other population data systems.
- Support webbased data portals.
- Support solutions for meeting 'communication with communities' information and data needs.
- All staff to further data literacy and assist in interpretation the data.
- Registration staff regarding the use of individual and personally identifiable data collected or managed by
UNHCR. - Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC).
- Cluster coordinators and partners on data and information needs in
UNHCRled cluster operations, including HNO and HRP processes. - Interagency staff on the development, coordination and monitoring of country and/or regional responses plans.
- Protection staff on the design, implementation and analysis of protection and case monitoring systems.
- Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption.
- Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
- Senior management to understand and serve their information and knowledge needs.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
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Associate Information Management Officer - Kabul, Afghanistan - UNHCR
Description
UNHCR
Terms of Reference
Operational Context
Afghanistan is experiencing a humanitarian crisis of unprecedented scale, exacerbated by the critical economic crisis, high levels of poverty, natural disasters (earthquakes, drought, and floods).
Some 23.7 million people – more than half of Afghanistan's 44 million population require humanitarian assistance, of which 15.8 million people are likely facing acute food insecurity, and at least one million children at risk of severe acute malnutrition.
Human rights have deteriorated in Afghanistan, particularly against women and girls, following the December 2022 and April 2023 bans against women and girls.
In 2024, it is projected that economic instability and growing humanitarian needs, compounded by secondary displacement, natural disasters, abuses of human rights, sporadic attacks, and armed clashes may continue to displace Afghans.
Internal displacement is also likely to persist.On 3 October 2023, the Government of Pakistan announced plans to repatriate 'illegal foreigners'.
In view of the ongoing humanitarian and human rights concerns for Afghans, particularly for women and girls,
UNHCR and IOM issued a joint statement urging Pakistan to maintain the protection space for Afghans in need of safety.
UNHCR. IOM and UNICEF which appealed for the protection of children and families seeking safety in Pakistan.
On 10 November,
UNHCR declared an internal Level 2 emergency for Pakistan and Afghanistan for six months to scale up the humanitarian response in light of the rapidly evolving situation.
As of March 2024, over 500,000 Afghans have returned from Pakistan as a result of phase one of the Illegal Foreigners Repatriation Plan (IFRP) of which 83,000 were Proof of Registration (PoR) cardholders, or
UNHCR slipholder/asylum seekers.
The majority of those returning cite the use of police force and harassment as one of the drivers to return.
Arrivals back to Afghanistan are also adding to the worsening humanitarian crisis, to a country with over 3.2 Million internally displaced persons due to conflict.
As the Government of Pakistan prepares for Phase 2 of the IFRP, primarily focused on the estimated 803,000 ACC card holders, it is important to note that there are 1.35M registered Afghan Refugees who might be directly or indirectly impacted as was seen at Phase 1 of the IFRP.
.According to
UNHCR and IOM projections, approximately 908,000 Afghans are expected to require support at the border points between now and December 2024.
Of this number, 197,000 are PoR Cardholders and Asylum seekers, 450,000 are ACC cardholders, and the remaining 261,000 are undocumented Afghans.
The sudden surge in returns is expected to put pressure on already strained resources, including shelter and basic services. Additional support is urgently required.
UNHCR and partners in Pakistan and Afghanistan are currently working together to ensure a harmonized and coordinated cross-border response to this new emergency.
To support these efforts an update to the interagency Border Consortium Appeal from 8 November 2023, is in the works, and will be launched in Mid April 2024.
In addition,
UNHCR and partners are also stepping up their presence in and around Torkham and Chaman border crossing points and accelerating efforts to ensure protection-sensitive mechanisms are in place via regular border monitoring visits and protection screenings to identify and assist people with heightened vulnerabilities and needs.
Under the supervision of the Senior Information Management Officer, the Associate Information Management Officer is responsible for assisting in producing and disseminating information on the persons we serve, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, trains field staff, compiles data and analyses information from all persons we serve.
S/he supports the Programme Team and
UNHCR's partners in the choice of indicators for monitoring to be included in sub-agreements, as well as the Protection Team in operationalizing protection monitoring systems.
UNHCR's office in Kabul, Afghanistan.
Duties for Associate Information Management Officer:
To oversee the systematic collection, analysis, and dissemination of data and information including for identification and targeting of vulnerable households, protection monitoring, border monitoring, and other assessments to enhance the effectiveness and efficiency of
UNHCRs response.
To ensure that the
UNHCR programme management cycle is supported with relevant data and evidence from the initial needs analysis and programme design, to monitoring and evaluation and reporting, ensuring that data driven insights inform all stages of the programme planning and implementation.
To lead the organization's efforts in analyzing data and presenting it in visual formats that are easy to understand and actionable.
The officer will support decision-making and strategic planning by providing timely, accurate, and visually engaging data insights to stakeholders.Desired Experience:
Technical skills:
Standard Job Description
Associate Information Management Officer
Organizational Setting and Work Relationships
The
UNHCR Data Transformation Strategy envisions that by 2025
UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern.
data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making.
The strategy envisages data and information management functions in
UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.
Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country and regional offices.
They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.
Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all
UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders - including persons of concern.
They serve the entirety of
UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination.
They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts.
This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.
Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities.This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities.
The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation.This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by
UNHCR and by its partners.
Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities.
In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.
AllUNHCR staff members are accountable to perform their duties as reflected in their job description.
They do so within their delegated authorities, in line with the regulatory framework of
UNHCR which includes the UN Charter, UN Staff Regulations and Rules,
UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and
UNHCR's core values of professionalism, integrity and respect for diversity.
Coordinate data and information management activities:
Support offices with data and information management:
Work in close collaboration with:
Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Social Science;
Statistics;
Information Management;
Physical Science;
Economics;
Data Science;
Geography;
GIS;
Engineering;
Demography;
Computer Science;
or other relevant field.
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential
Experience with data sharing, data management and data analysis to support policy formulation and implementation.
Desirable
Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.
Functional SkillsDM-Data collection methodologies
DM-Data Management
DM-Database Design & Development
DM-Data Collection and Analysis
DM-Metadata Creation & Management
IM-Statistics Analysis
DM-Open Source Software & Data
DM-Population census and econometrics
DM-Protection Data Management Systems
DM-ArcGIS (Geographic Information System)
DM-Cartographic Skills
SP-Design tools such as Global Positioning System (GPS)
CL-Cluster Information Management Tools, Resources and Approaches
PG-Needs Assessment and Response Analysis
DM-Data governance, quality assurance and preservation
DM-Data Interoperability
DM-Data science methodologies
DM-Development of and revision of data standards
DM-Qualitative data analysis
DM-Quantitative data analysis
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs:
Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs:
Knowledge of English and/or UN working language of the duty station if not English.
All
UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties.
This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant
UNHCR resources when these issues arise.
UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position.
Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Additional QualificationsSkills
CL-Cluster Information Management Tools, Resources and Approaches, DM-ArcGIS (Geographic Information System), DM-Cartographic Skills, DM-Database Design & Development, DM-Data Collection and Analysis, DM-Data collection methodologies, DM-Data governance, quality assurance and preservation, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, DM-Development of and revision of data standards, DM-Metadata Creation & Management, DM-Open Source Software & Data, DM-Population census and econometrics, DM-Protection Data Management Systems, DM-Qualitative data analysis, DM-Quantitative data analysis, IM-Statistics Analysis, PG-Needs Assessment and Response Analysis, SP-Design tools such as Global Positioning System (GPS)
Education
Bachelor of Arts (BA
):
Demography, Bachelor of Arts (BA
):
Information Technology, Bachelor of Arts (BA
):
Social Science, Bachelor of Arts (BA
):
Statistics
Other information
This position doesn't require a functional clearance
Home-Based
No
This is how cinfo can support you in the application process for this specific position:
Sector:
Nonprofit/Community/Social Services/International Cooperation
Role:
Other
Working hours (%
):80-100%
Job type:
Staff (Permanent and Fixed Term)